Frequently Asked Questions

 

Custom image requirements
Beyond the copyright, license, and image restrictions mentioned above, there’s practically no limit on what you can put on your mousepad, with one obvious caveat – the image Images must be in high definition.

 

Can you send us a sample?
Yes,sure

 

Shipping costs and delivery terms
DDP,DDU,CIF,EXW,DAP,FOB

 

Certifications
Currently we have rosh and ce certificate.

 

Payment terms
Under 3000 U.S. dollars full payment, more than 3000 U.S. dollars to pay 30% deposit, 70% of the final payment before shipment is completed.

 

Which is the port of departure?
Normally we leave from the port in Ningbo Shenzhen or Yiwu.

 

Where is the factory located?
Our factory is in Cixi,Ningbo

 

Production lead-time?
Regular we have the color 500pcs 5-7 days can be shipped, if you want to customize the color 3000pcs,10-15 days can be shipped!

 

What is your MOQ?
Our moq is 100 pcs of each image

 

What information I need to provide to you for a best offer?
Please send us the information of product size,thickness,the quantity,the material,your pattern design…

 

How many days for sample and goods arrangement respectively?
Normal material sample time:2-3 days,delivery time:3-7 days.can by express,,door to door is very fast.

 

What about payment terms?
T/T,L/C

 

Can we have our own design?
Yes, OEM and ODM are both welcome.

 

What about the packing way?
Opp bag, paper box, Eva bag, etc., or custom by your requirement.